Introducing Our New Online Chat Feature! 💬
We’re thrilled to announce the launch of our Online Chat Feature, making it easier than ever to connect with us directly. Whether you have a question about a product, need help with an order, or just want to say hello, you can now chat with us in real-time!
When you reach out through the chat, your message will come straight to me, James. While I’ll do my best to reply promptly, please bear with me if there’s a short delay—after all, it’s just me managing the inbox!
To make things even more convenient, you can enter your email address in the chat. This way, you’ll receive a notification as soon as I respond, ensuring no message goes unnoticed.
This new feature eliminates the common frustrations of missed emails and unreliable contact forms. It’s a direct, reliable way for us to stay connected and provide you with the support you deserve.
Feel free to drop us a message any time, day or night. I’ll do my very best to reply as quickly as possible. Your questions, feedback, and even just a quick hello mean the world to us!
Thank you for being part of the Tyneside Gemstones family. We’re here for you—one chat away.
With gratitude,
James & Dan
Tyneside Gemstones Team 💎