Online Chat Feature - Tyneside Gemstones Support

Added by: Dan on 17 January 2025.

Introducing Our New Online Chat Feature! 💬

We’re thrilled to announce the launch of our Online Chat Feature, making it easier than ever to connect with us directly. Whether you have a question about a product, need help with an order, or just want to say hello, you can now chat with us in real-time!

How It Works

When you reach out through the chat, your message will come straight to me, James. While I’ll do my best to reply promptly, please bear with me if there’s a short delay—after all, it’s just me managing the inbox!

To make things even more convenient, you can enter your email address in the chat. This way, you’ll receive a notification as soon as I respond, ensuring no message goes unnoticed.

Why We’re Excited

This new feature eliminates the common frustrations of missed emails and unreliable contact forms. It’s a direct, reliable way for us to stay connected and provide you with the support you deserve.

Reach Out Anytime!

Feel free to drop us a message any time, day or night. I’ll do my very best to reply as quickly as possible. Your questions, feedback, and even just a quick hello mean the world to us!

Thank you for being part of the Tyneside Gemstones family. We’re here for you—one chat away.

With gratitude,
James & Dan
Tyneside Gemstones Team 💎


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