Introducing Our New Online Chat Feature! 💬
We’re thrilled to announce the launch of our Online Chat Feature, making it easier than ever to connect with us directly. Whether you have a question about a product, need help with an order, or just want to say hello, you can now chat with us in real-time!
When you reach out through the chat, your message will come straight to me, James. While I’ll do my best to reply promptly, please bear with me if there’s a short delay—after all, it’s just me managing the inbox!
To make things even more convenient, you can enter your email address in the chat. This way, you’ll receive a notification as soon as I respond, ensuring no message goes unnoticed.
This new feature eliminates the common frustrations of missed emails and unreliable contact forms. It’s a direct, reliable way for us to stay connected and provide you with the support you deserve.
Feel free to drop us a message any time, day or night. I’ll do my very best to reply as quickly as possible. Your questions, feedback, and even just a quick hello mean the world to us!
Thank you for being part of the Tyneside Gemstones family. We’re here for you—one chat away.
With gratitude,
James & Dan
Tyneside Gemstones Team 💎
Welcome to Tyneside Gemstones, and to our second Blog Post!
We have some exciting Features that the website has to offer when you make a purchase or even when you just use the website.
On the website we have a loyalty program called "Gem Stones" which can be found when you sign up for an account, under MY ACCOUNT and Loyalty and Rewards. You can also unlock Badges by completing Achievements which is an added bit of fun!
You can earn Gem Stones 4 ways at the moment, we may be adding more at a later date, and also the rewards may go up once they have been tested fully. However see below the ways to earn:
Gems can then be used when purchasing products from the website to reduce the cost. This is reduced at a rate value of 100 Gems per £1.
Other amazing features of the website is the way we allow to pay, you can use Debit and Credit Card, Paypal, Paypal Pay Later, Klarna Pay Later, and also we offer Cash on Collection when Local. We will come into more detail on this in a further Blog Post.
If you have already signed up for an account, you can see below your Gem Status:
Thank you all again for reading, it has been a fantastic journey so far and all of us at Tyneside Gemstones are greatly appreciative of you all!